On December 4, we upgraded our servers. The great news is that you should experience significantly faster load speeds on the pages, making everything from logging in to uploading files much quicker. However, migrating to new servers can sometimes introduce unforeseen issues. We have encountered a few, but they have all been addressed promptly. For example, some members were initially unable to access their membership menu.
If you are experiencing any problems, please reach out using the Member Contact Form. If you are unable to access that form for any reason, you can use the public email contact form available on our public website.
As a patient-first organization, we are continuously striving to enhance your experience on our website. Thank you for your patience as we work to make our process better for you.